Privacy Policy
This Privacy Policy explains how Asas Labs Ltd collects, uses, and protects information when you visit asaslabs.com. Please read it carefully. By using this website, you confirm you have read and understood this policy.
1. Who We Are
Asas Labs Ltd ("Asas Labs," "we," "us," or "our") is a private company incorporated in the State of Israel, registered under company number 517341970, with its registered office at 27 Al-Wurud, Tamra, Northern District 3081100, Israel.
We act as the data controller for personal data processed through this website.
2. Scope of This Policy
This policy applies only to asaslabs.com (the "Website"). Our products — including ClinicaOS, Qampus, Qlash, and TavSign — are operated on separate platforms and governed by their own privacy policies, which you can find on each product's website. Please review those policies separately if you use those products.
3. Information We Collect
3.1 Information you provide directly
- Contact details (name, email address, phone number, company name) when you submit a contact form or otherwise reach out to us
- The content of any messages, requests, or feedback you send us
- Email address if you subscribe to a mailing list or request product information
3.2 Information collected automatically
- IP address and approximate geographic location
- Device type, operating system, and browser
- Pages visited, time spent, referring URL, and similar usage data
- Information stored through cookies and similar technologies (see Section 8)
4. How We Use Information
We use the information described above to:
- Respond to your inquiries and provide requested information
- Communicate with you about our products and services
- Operate, secure, and improve the Website
- Send marketing communications where you have consented
- Detect, prevent, and address fraud, abuse, and security incidents
- Comply with applicable legal obligations
5. Legal Basis for Processing
We process personal data on one or more of the following legal bases:
- Consent — for marketing communications and non-essential cookies
- Legitimate interest — for operating, securing, and improving the Website
- Performance of a contract or pre-contractual steps — when you request information leading to a potential business relationship
- Legal obligation — where required by applicable law
6. Sharing of Information
We do not sell personal data. We may share information with:
- Service providers who process data on our behalf, including hosting, content delivery, analytics, and email providers. We use Cloudflare for hosting and security. Service providers are contractually required to protect your information.
- Legal and regulatory authorities when required by law, court order, or to protect our legal rights
- Successors in connection with a merger, acquisition, or sale of assets
- Affiliates within the Asas Labs corporate group, where relevant and lawful
7. International Data Transfers
Some of our service providers operate outside the State of Israel, including in the United States and the European Union. When we transfer personal data internationally, we rely on appropriate legal safeguards, including contractual protections, as required by applicable law.
8. Cookies and Similar Technologies
The Website uses cookies and similar technologies to operate essential functionality, analyse usage, and improve performance. You can manage cookies through your browser settings. Disabling certain cookies may affect Website functionality. Where required by law, we will request your consent for non-essential cookies.
9. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this policy or as required by applicable law. As a general rule:
- Contact form submissions and related correspondence are retained for up to 24 months from last contact, unless a longer period is justified or required.
- Aggregated and anonymised analytics data may be retained indefinitely.
10. Your Rights
Under the Israeli Privacy Protection Law, 5741-1981 and its regulations, you have the right to:
- Request access to information held about you in our databases
- Request correction of inaccurate or incomplete information
- Request deletion of your information, subject to legal exceptions
- Withdraw consent at any time where processing is based on consent
- File a complaint with the Israeli Privacy Protection Authority (PPA)
If you are located in the European Economic Area or the United Kingdom, you may also have additional rights under the GDPR (or UK GDPR), including the rights to portability, restriction of processing, and to object to processing based on legitimate interests.
To exercise any of these rights, contact us using the details in Section 14. We may need to verify your identity before processing your request.
11. Security
We implement reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption in transit (TLS), access controls, logging, and periodic security reviews. No internet-based service is perfectly secure, and we cannot guarantee absolute security.
12. Children
The Website is not directed at children under the age of 16, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.
13. Third-Party Links
The Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing personal information.
14. Contact Us
For questions about this Privacy Policy, or to exercise any of your rights, contact us:
27 Al-Wurud, Tamra
Northern District 3081100, Israel
Email: privacy@asaslabs.com
Phone: +972-54-749-4695
15. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be indicated by updating the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Website after changes have been posted constitutes your acceptance of the updated policy.
16. Governing Law
This Privacy Policy is governed by the laws of the State of Israel. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the competent courts in the Haifa District.